Product
Call routing
Get every call to the right person, fast.
Desklly understands why each caller is ringing and routes them intelligently — patient to the right surgery, supplier to accounts, emergency to the on-call clinician.
Intent-based routing
Routing isn't a menu tree. Desklly listens, classifies the intent, and forwards or messages the right person directly.
Emergency handling
Out-of-hours dental emergencies get triaged with your protocol — pain scale, swelling, trauma — and routed to the duty clinician or NHS 111 with a full handover.
Multi-site groups
For dental groups, Desklly routes by location, clinician, or treatment — keeping each practice's identity intact.