Resources
The healthcare AI guide
What practice managers and clinical leads should know before adopting AI.
A no-fluff guide to AI in healthcare administration — what works today, what doesn't, where the real return sits, and how to evaluate suppliers against NHS information governance expectations.
What AI can do today
Call answering, care-navigation support, scheduling, recall, admin FAQs. Practical wins, not science projects.
What AI shouldn't do
Diagnosis, clinical triage decisions, and treatment planning stay with your clinicians. Desklly is an administrative tool with clinician-defined escalation.
Evaluating a supplier
The questions to ask about data residency, DSPT, DPIAs, sub-processors, retention, and clinical safety governance — plus how to measure success in a pilot.