Solutions
For NHS primary care & PCNs
Consistent access across every practice in the network.
PCNs, federations, and at-scale providers need the same access standard across very different practices. Desklly gives every site the same call-handling capacity, the same quality bar, and network-level reporting.
Network-wide, practice-specific
Central policies with per-practice overrides. Each site keeps its own rota, services, and identity.
Aligned to NHS expectations
Built around UK GDPR, the Data Protection Act 2018, the NHS Data Security and Protection Toolkit, and Cyber Essentials, with UK data residency.
Evidence for improvement
Comparable data on demand, answer rates, call reasons and outcomes across the network to support access improvement work.