Product
Patient FAQs
Instant answers to the questions your team gets every day.
A large share of inbound calls are simple administrative questions: opening hours, repeat prescriptions, test results process, referral status, registration, parking, insurance and fees. Desklly answers them instantly and accurately, freeing your team for clinical work.
Your knowledge, structured
We turn your website, practice leaflet, and your team's tribal knowledge into a structured, approved answer base. Desklly answers only from what you've signed off — no invented information.
Edit answers in seconds
Change a service, update bank holiday hours, or add a new clinic — Desklly reflects the change on the very next call.
Escalates when needed
Anything clinical or sensitive is handed to the right person with full call context attached, never answered by the AI.