The AI receptionist built for UK dental practices.
Desklly answers every patient call, books appointments straight into your diary, and supports your team 24/7 — with the warmth of a great receptionist and the reliability of modern AI.
24/7
Call coverage
< 3s
Avg. answer time
UK GDPR
& NHS aligned
Desklly Ltd · United Kingdom · desklly.ai
What we do
One intelligent front desk for every patient journey.
Desklly is a voice-first AI receptionist trained specifically for dentistry. It picks up the phone in seconds, understands what the caller needs, and takes action — booking, rescheduling, answering questions, capturing new patient leads, or routing to the right person on your team.
Answer every call
Zero missed calls — including evenings, weekends, and lunch breaks.
Book into your diary
Direct integration with Dentally, SOE Exact, iSmile, Software of Excellence and more.
Speaks dentistry
Fluent in treatments, clinicians, fees, referrals, and NHS/private mixes.
Handles patient FAQs
Consistent, on-brand answers based on your practice's own policies.
Reminders & follow-ups
Reduces no-shows with automatic SMS confirmations and pre-appointment nudges.
Multilingual
Supports patients calling in English, Polish, Urdu, Romanian and more.
Who we are
Built by a team obsessed with dental practices.
Desklly is a UK-based team of clinicians, engineers, and practice managers. We've spent years inside dental businesses — from single-chair independents to multi-site groups — and we've watched brilliant teams lose new patients to a ringing phone.
We built Desklly to give every practice the front desk it deserves: warm, calm, knowledgeable, and always available. We're headquartered in the UK, all data stays in UK/EU data centres, and every practice we onboard gets a real human partner.
UK
based & supported
100%
dentistry focused
Human
onboarding team
Why choose Desklly
Six reasons practices switch to Desklly.
More revenue, fewer missed opportunities
The average practice misses 25–35% of inbound calls. Desklly captures them — and books them.
Happier patients
No hold music, no voicemail, no callbacks. Patients get answers in seconds, any time of day.
A calmer front desk
Free your team from repetitive calls so they can focus on the patients in front of them.
Compliance you can defend
UK GDPR, NHS DSPT aligned, Cyber Essentials, DPA, full audit trails, UK/EU data residency.
Truly practice-specific
Trained on your treatments, clinicians, fees, and tone of voice — not a generic chatbot.
White-glove onboarding
We build, test, and refine your Desklly with you. Live in days, not months.
The product suite
Seven products. One seamless front desk.
Start with one, or roll out the full stack. Every Desklly product is built to work beautifully on its own — and even better together.
AI Receptionist
The voice of your practice, 24/7.
desklly.ai/products/ai-receptionist
Smart Website
Modern dental sites that convert.
desklly.ai/products/smart-website
Online Bookings
Self-service booking, 24/7.
desklly.ai/products/online-bookings
Patient Forms
Digital medical history & consent.
desklly.ai/products/patient-forms
AI Chat Bots
Web, WhatsApp & social chat.
desklly.ai/products/ai-chat-bots
Practice Dashboard
Every metric in one view.
desklly.ai/products/practice-dashboard
Self Check-In Screen
Skip the reception queue.
desklly.ai/products/patient-self-check-in
How it works
Live in three simple steps.
01
Tell us about your practice
A 30-minute discovery call to capture your treatments, clinicians, hours, and preferences.
02
We build your Desklly
We configure the voice, scripts, booking rules, and integrations — then test end-to-end.
03
Go live with confidence
Forward your line whenever you're ready. Start with after-hours, expand at your pace.
What's included
Everything your front desk needs.
- 24/7 AI call answering
- Direct diary booking
- New patient capture
- SMS confirmations & reminders
- Cancellation & reschedule handling
- Patient FAQ answering
- Emergency triage routing
- Multilingual support
- Call transcripts & recordings
- Real-time analytics dashboard
- Practice management integrations
- Dedicated UK support
Trust & compliance
Built to the standards dentistry demands.
Every Desklly practice runs on infrastructure and processes designed for regulated healthcare workflows. We publish our full legal and compliance library at desklly.ai/legal.
Hear Desklly answer a call for your practice.
Book a 20-minute personalised demo. We'll set Desklly up with your treatments and clinicians and let you experience it live.
Book at desklly.ai/book-demo · info@desklly.ai
info@desklly.ai
Website
desklly.ai
Location
United Kingdom
© 2026 Desklly Ltd. All rights reserved. This brochure is for informational purposes and does not constitute a contract. See Terms & Conditions for service terms.