Practice Dashboard
Every call, booking and patient interaction in one view.
A live dashboard for practice managers — call analytics, demand patterns, booking conversion, DNA rates, and patient sentiment across every Desklly product.
Features
Live call analytics
Volumes, answer rates, peak demand, and unresolved contacts.
Access performance
Track call reasons, resolution, and time-to-appointment.
Team insights
See where reception time goes and where Desklly is helping.
Multi-site view
Network, group, or per-site reporting.
Benefits
- Data-driven front desk decisions
- Evidence for access improvement plans
- Prove the value of every Desklly product
- Custom reports emailed weekly
Perfect for
- Practice manager daily huddles
- PCN and group-level KPI reporting
- Board and commissioner reporting